delivery title
Order Dispatch

A majority of orders received before 5pm on any Working Day are processed and dispatched the same day on our Next Working Day delivery service.

If an order is a gift from the gifts department or if you choose a gift box from the gift box options department you can specify a future delivery date request.

Orders are dispatched on a Next Working Day delivery service as standard (UK Mainland only, excluding Scottish Highlands). Our couriers deliver and collect orders from our dispatch locations Monday to Friday (excluding Bank Holidays and other public holidays).

Delivery of orders is also possible on a Saturday please see below for further details.

Track your Order

Once an order has been dispatched, an email is sent to the invoice email address confirming the order has left the Dispatch Depot. Within this email will also be a tracking link to track the progress of the order.

If you need to contact us regarding the status of an order please email customer services on Most enquiries are responded to within 1 hour, during normal business hours.

Delivery Charge and where do we deliver ?

We deliver throughout mainland UK including England, Wales, Scotland. The delivery charge is fixed at 5.99 for shipping within Mainland UK.

FREE Mainland UK delivery is automatically provided on the website for orders over 250.

If you require shipping to the Scottish Isles, Isle of Man, Isle of Wight or Northern Ireland, you must select the Scottish Isles, Isle of Man, Isle of Wight or Northern Ireland from the Country drop-down box when you enter the delivery address during checkout. Saturday Delivery is not available to these destinations. For further details on orders requiring delivery to the Scottish Isles, Isle of Man Isle of Wight or Northern Ireland please contact us on

Please note our couriers do not deliver to PO Box or BFPO numbers.

Delivery Date request for an Order

You can specify a delivery date request for products ordered from the Gifts Department or if you choose a Gift Box Option. If your order is not a Gift, you can enter a delivery date request in the "Shipping Instructions" box during checkout. This information will then be picked up by the dispatch warehouse to action.

Does deliver on a Saturday ?

Saturday delivery is available for orders requiring delivery to a Mainland UK delivery address.

All orders dispatched on the Saturday delivery service are expected to be delivered before 12 noon. Saturday delivery must be selected from the "Class of Service" drop-down box on the second checkout page.

Orders requiring Saturday delivery must be placed by Friday 5pm to be processed for dispatch. Saturday delivery starts from £14.99 for up to 6 standard size bottles. For further details on Saturday deliveries please contact us on