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Order Dispatch

A majority of orders received before 5.00pm on any Working Day are processed and dispatched the same day on our Next Working Day delivery service.

If an order is a gift from the gifts department or if you choose a gift box from the gift box options department you can specify a future delivery date request.

Orders are dispatched on a Next Working Day courier service as standard. Our couriers deliver and collect orders from our dispatch locations Monday to Friday, excluding Bank Holidays and other public holidays.

Delivery of orders is also possible on a Saturday please see below for further details.

Track your Order

Once your order has been dispatched, you will receive an email confirming that your order has left the Dispatch Depot. Within this email will also be a link you can click on to track the progress of your order.

If you need to contact us regarding the status of your order please email customer services on Most enquiries are responded to within 1 hour, during normal business hours.

Delivery Charge and where do we deliver ?

We deliver throughout mainland UK including England, Wales, Scotland. The delivery charge is fixed at £5.99 for shipping within Mainland UK. The Scottish Highlands are included in the £5.99 delivery charge.

FREE Mainland UK delivery is automatically provided on the website for orders over 250.

If you require shipping to the Scottish Isles, Isle of Man or Northern Ireland, you must select the Scottish Isles, Isle of Man or Northern Ireland from the Country drop-down box when you enter the delivery address during checkout. Saturday Delivery is not available to these destinations. For further details on orders requiring delivery to the Scottish Isles, Isle of Man and Northern Ireland please contact us on

Please note our couriers do not deliver to PO Box or BFPO numbers.

Delivery Date request for an Order

You can specify a delivery date request for products ordered from the Gifts Department or if you choose a Gift Box Option.

Does deliver on a Saturday ?

Saturday delivery is available for orders requiring delivery to a Mainland UK delivery address.

All orders dispatched on the Saturday delivery service are expected to be delivered before 12 noon. Saturday delivery must be selected from the "Class of Service" drop-down box on the second checkout page.

Orders requiring Saturday delivery must be placed by Friday 5pm to be processed for dispatch. Saturday delivery starts from 14.99 for up to 6 standard size bottles. For further details on Saturday deliveries please contact us on

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