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We aim to provide you with excellent customer service. Please let us know how you think we are doing. Whether you want to let us know what we are doing right or how we can improve our service, simply fill out the form below.

If you are contacting us regarding a particular order please include the order number in the comments box.

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customer testimonals

Trust Pilot Reviews - Live Feed

Order received 08.12.15.  Excellent website and delivery, very happy thank you. Would use again and recommend to others. :)

L Kane, 9 December 2015

Just wanted to say a big thank you for an excellent service! Only ordered yesterday and delivered by lunchtime today!

K Shaw, 04 December 2015

From order to delivery in less than 24 hours. Excellent!

J Dooley, 28 November 2015

May I compliment Drinks Direct on an amazing service!!

My cousin in Ontario took my name and address yesterday, Wednesday, obviously e mailed an order to you, and wow! The courier delivered a package to me at 8am today!

Brilliant packaging, very cleverly and securely done, a lovely card with a message attached, and a chitty enclosed ......with no mention of price!

Well done on an excellent and very professional service!

Thank you!

A Brown, 26 November 2015

Package rec'd, very impressed with service.

Thank you

K Sawyer, 26 November 2015

EXCELLENT SERVICE! SO IMPRESSED! I will definitely be recommending to friends and using you again!

J Riordan, 24 November 2015

I ordered a bottle of whisky on Monday at 4pm it was delivered next day by 3pm. What a great service and what a great web site. I will be using this site again thank you

I Haldane, 17 November 2015

May I say a very big thank you, I ordered some lovely wines last night, and they arrived at 11.20am this morning, WOW, now that's what I call a very prompt and wonderful service, I'm definitely shopping with you again.
Once again thank you.
Love a very delighted customer

S Kardhordo, 17 November 2015

Ordered on line for my sisters 50th birthday. Wanted something special as i couldn't be there.
The Prosecco looks fantastic! She loves it, its huge. It was delivered smack on time by a nice driver. Thank you for you easy ordering and excellent delivery service :)

G Rose, 11 August 2015

I just wanted to say a huge THANKYOU for my order which arrived this morning! It's the first time I've ordered from you and I've been exceptionally impressed with the service and will most definitely be recommending you to all my friends and family x

C Randall, 08 August 2015

Excellent service. Quick and easy, with fast delivery service.

D Merrick, 11 July 2015

Great price and service for the magnum of champagne I ordered at 4pmyesterday and received the today before 12 noon. Excellent packaging. Will definitley use you again.

C Henderson, 02 July 2015

Absolutely fantastic service even the delivery man was great. Thank you and I will definitely be using your company again .5 star service

E Ratcliffe, 03 June 2015

Lighting delivery from Drinks Direct, mini bottles came well packaged! Delighted with the service and my original enquiry where I found communication to be excellent! Well done thanks again - keep up the good work and I'll definitely use you again.

D Mackenzie, 02 June 2015

The best service I have had on the net. very quick delivery. product excellent I don't think I can fault this firm AA1++

H Fewkes, 29 October 2014

Thanks for a great speedy service. Ordered yesterday and delivered today at exactly the right time slot.

M Hillman, 29 October 2014

Order received today thank you.

This is the 3rd time I have ordered from you and each time my order has been delivered at the earliest opportunity.

This is great customer service.

S Muncey, 16 October 2014

Perfect service from start to finish, highly reccommend drinks direct to all.

W Shelton, 10 October 2014

Superb service I received my order the next day after ordering 10/10.

S Gillett, 16 September 2014

Thanks for quick delivery of my wine which I searched everywhere for after receiving a bottle as a gift now sitting in the sun with only half of the first bottle Mo xx

M Roworth, 14 August 2014

Thank you for sending my order so quickly and efficiently. I am very pleased with your service and will use your company again

C Johnson, 20 July 2014

My wine was received today, very well packed, although I only placed my order yesterday afternoon.

This is excellent customer service.

S Muncey, 15 May 2014

Many thanks for your prompt service. The wine arrived yesterday in perfect condition at 10.50 am, excellent.

A Rozier, 14 May 2014

Hi everyone at Drinksdirect I just wanted to say a HUGE thank you for your excellent service. I placed the above order on Good Friday and thought I was pushing it for delivery today but you did it :-))))) you have made one important girl extremely happy!! I have so many gold stars now I\'ll always be top of her class!

D Allan, 23 April 2014

Wow! Fantastic service from start to finish. I ordered the favours for our wedding and they were delivered within 24 hours. I would highly recommend your company to anyone, Thank you.

L Porter, 15 April 2014

Wow, fantastic service.

I have been trying to find my favourite red wine for ages and was thrilled to bits when I saw it on your website.

I ordered a few bottles around 5pm yesterday and they were delivered by midday today. Fantastic.

Thank you very much. I will be ordering from you again.

M Dunworth, 08 April 2014

I ordered bottle of Remy Martin on the 24/03/14. It arrived on the 25/03/14 and was very well packaged. The service is second to none the product was exactly as described, I'm really really happy with the service and the company. will definitely use them again, and would recommend them to anyone.

P Mamo, 25 March 2014

I received my order thank you very much it's a delight dealing with such a efficient company

C Ross, 15 March 2014

Excellent service and great value across the range.I ordered a delivery at 3pm and it was delivered next day at 2pm.Would throughly recommend this company

M Antrobus, 13 February 2014

IMPRESSED!!! Definitely - ordered Wednesday am, arrived Thursday lunch!

Brilliant price, brilliant service, brilliant delivery.

Definitely ordering from you again!

Thank you.

G Appleyard, 07 February 2014

Ordered some Sparkling Shiraz that I had been searching for and at a great price on offer for 6.
Delivery less than 24 hrs from order placement.

Very Happy, will use again. Thanks.

L Salmon, 07 January 2014

I never write comments to company's but I have been so impressed with your service, I felt I needed to. I found a whiskey for my Dad that he finds hard to get in the U.K and you had 2 bottles delivered to his door in no time. Plus some Australian wine delivered to a good friend too. I loved the tracking and could even see which neighbour had signed for the wine. I just received an e-mail from my dad and he is over the moon. Thank you so much, you have made an old man very happy. Merry Christmas to all of you.

A Murphy, 19 December 2013

Thank you for your great service.My order arrived on Tuesday ,it is a pleasure to deal with a company who give such good service.
Many thanks

E MacLeod, 18 December 2013

Very competitive prices!! Marvellous service. My order was delivered in 24 hours, as promised. I highly recommend this company!! Many thanks.

R Cockayne, 18 December 2013

Very impressed. Delivered day after ordering. Well packaged. Brilliant, thank you.

T Holmes, 13 December 2013

Once again you did a great job, delivering on time for my sons birthday.
A big thank you.

A Roberts, 12 December 2013

The order arrived this afternoon (10th), exactly as specified.
Impressively speedy.

R Webb, 10 December 2013

Absolutely fantastic service. Not only is this one of only a couple of places I found the liqueur I wanted, the price of the item was very good and the postage cost wasn\'t ridiculously high like I found with the other site. Add to that the fact that I received a text informing me that it will be delivered the next day. This is definitely a site I will use again. Thank you.

A Wright, 03 November 2013

Just wanted to thank you. Brilliant service, ordered yesterday, delivered this morning, well packed to avoid damage, keen prices,best service I've ever had online will certainly recommend and use you again.

C Christodoulou, 26 November 2013

Fab service.. 2nd time ive used it now!!

F Mottershead, 22 November 2013

After trying several sites on the internet to no success , I found drinksdirect to be Excellent service easy to use reasonable priced And very quick delivery, I certainly would not go anywhere else while getting this service,
Many Thanks
Very Pleased
Keep up the Good work
I highly recommend this company

N Cank, 22 November 2013

Order arrived within a few days, very fast delivery. Very well packaged, bottles were well protected. Thank you very much, will definitely order from Drinks Direct again.

S Shields, 22 November 2013

Delivered to rural Aberdeenshire in less than 24 hours from time of ordering, excellent service !

M Knowles, 15 November 2013

Excellent service again. Ordered Monday afternoon, delivered Tuesday morning. Thank you and well done.

R Wood, 5 November 2013