feedback title value your feedback.

We aim to provide you with excellent customer service. Please let us know how you think we are doing. Whether you want to let us know what we are doing right or how we can improve our service, simply fill out the form below.

If you are contacting us regarding a particular order please include the order number in the comments box.

Please make sure the email address you provide is correct, otherwise your query may not be received by our email system. Alternatively please email

customer testimonals

Trust Pilot Reviews - Live Feed

Ordered on line for my sisters 50th birthday. Wanted something special as i couldn't be there.
The Prosecco looks fantastic! She loves it, its huge. It was delivered smack on time by a nice driver. Thank you for you easy ordering and excellent delivery service :)

G Rose, 11 August 2015

I just wanted to say a huge THANKYOU for my order which arrived this morning! It's the first time I've ordered from you and I've been exceptionally impressed with the service and will most definitely be recommending you to all my friends and family x

C Randall, 08 August 2015

Excellent service. Quick and easy, with fast delivery service.

D Merrick, 11 July 2015

Great price and service for the magnum of champagne I ordered at 4pmyesterday and received the today before 12 noon. Excellent packaging. Will definitley use you again.

C Henderson, 02 July 2015

Absolutely fantastic service even the delivery man was great. Thank you and I will definitely be using your company again .5 star service

E Ratcliffe, 03 June 2015

Lighting delivery from Drinks Direct, mini bottles came well packaged! Delighted with the service and my original enquiry where I found communication to be excellent! Well done thanks again - keep up the good work and I'll definitely use you again.

D Mackenzie, 02 June 2015

The best service I have had on the net. very quick delivery. product excellent I don't think I can fault this firm AA1++

H Fewkes, 29 October 2014

Thanks for a great speedy service. Ordered yesterday and delivered today at exactly the right time slot.

M Hillman, 29 October 2014

Order received today thank you.

This is the 3rd time I have ordered from you and each time my order has been delivered at the earliest opportunity.

This is great customer service.

S Muncey, 16 October 2014

Perfect service from start to finish, highly reccommend drinks direct to all.

W Shelton, 10 October 2014

Superb service I received my order the next day after ordering 10/10.

S Gillett, 16 September 2014

Thanks for quick delivery of my wine which I searched everywhere for after receiving a bottle as a gift now sitting in the sun with only half of the first bottle Mo xx

M Roworth, 14 August 2014

Thank you for sending my order so quickly and efficiently. I am very pleased with your service and will use your company again

C Johnson, 20 July 2014

My wine was received today, very well packed, although I only placed my order yesterday afternoon.

This is excellent customer service.

S Muncey, 15 May 2014

Many thanks for your prompt service. The wine arrived yesterday in perfect condition at 10.50 am, excellent.

A Rozier, 14 May 2014

Hi everyone at Drinksdirect I just wanted to say a HUGE thank you for your excellent service. I placed the above order on Good Friday and thought I was pushing it for delivery today but you did it :-))))) you have made one important girl extremely happy!! I have so many gold stars now I\'ll always be top of her class!

D Allan, 23 April 2014

Wow! Fantastic service from start to finish. I ordered the favours for our wedding and they were delivered within 24 hours. I would highly recommend your company to anyone, Thank you.

L Porter, 15 April 2014

Wow, fantastic service.

I have been trying to find my favourite red wine for ages and was thrilled to bits when I saw it on your website.

I ordered a few bottles around 5pm yesterday and they were delivered by midday today. Fantastic.

Thank you very much. I will be ordering from you again.

M Dunworth, 08 April 2014

I ordered bottle of Remy Martin on the 24/03/14. It arrived on the 25/03/14 and was very well packaged. The service is second to none the product was exactly as described, I'm really really happy with the service and the company. will definitely use them again, and would recommend them to anyone.

P Mamo, 25 March 2014

I received my order thank you very much it's a delight dealing with such a efficient company

C Ross, 15 March 2014

Excellent service and great value across the range.I ordered a delivery at 3pm and it was delivered next day at 2pm.Would throughly recommend this company

M Antrobus, 13 February 2014

IMPRESSED!!! Definitely - ordered Wednesday am, arrived Thursday lunch!

Brilliant price, brilliant service, brilliant delivery.

Definitely ordering from you again!

Thank you.

G Appleyard, 07 February 2014

Ordered some Sparkling Shiraz that I had been searching for and at a great price on offer for 6.
Delivery less than 24 hrs from order placement.

Very Happy, will use again. Thanks.

L Salmon, 07 January 2014

I never write comments to company's but I have been so impressed with your service, I felt I needed to. I found a whiskey for my Dad that he finds hard to get in the U.K and you had 2 bottles delivered to his door in no time. Plus some Australian wine delivered to a good friend too. I loved the tracking and could even see which neighbour had signed for the wine. I just received an e-mail from my dad and he is over the moon. Thank you so much, you have made an old man very happy. Merry Christmas to all of you.

A Murphy, 19 December 2013

Thank you for your great service.My order arrived on Tuesday ,it is a pleasure to deal with a company who give such good service.
Many thanks

E MacLeod, 18 December 2013

Very competitive prices!! Marvellous service. My order was delivered in 24 hours, as promised. I highly recommend this company!! Many thanks.

R Cockayne, 18 December 2013

Very impressed. Delivered day after ordering. Well packaged. Brilliant, thank you.

T Holmes, 13 December 2013

Once again you did a great job, delivering on time for my sons birthday.
A big thank you.

A Roberts, 12 December 2013

The order arrived this afternoon (10th), exactly as specified.
Impressively speedy.

R Webb, 10 December 2013

Absolutely fantastic service. Not only is this one of only a couple of places I found the liqueur I wanted, the price of the item was very good and the postage cost wasn\'t ridiculously high like I found with the other site. Add to that the fact that I received a text informing me that it will be delivered the next day. This is definitely a site I will use again. Thank you.

A Wright, 03 November 2013

Just wanted to thank you. Brilliant service, ordered yesterday, delivered this morning, well packed to avoid damage, keen prices,best service I've ever had online will certainly recommend and use you again.

C Christodoulou, 26 November 2013

Fab service.. 2nd time ive used it now!!

F Mottershead, 22 November 2013

After trying several sites on the internet to no success , I found drinksdirect to be Excellent service easy to use reasonable priced And very quick delivery, I certainly would not go anywhere else while getting this service,
Many Thanks
Very Pleased
Keep up the Good work
I highly recommend this company

N Cank, 22 November 2013

Order arrived within a few days, very fast delivery. Very well packaged, bottles were well protected. Thank you very much, will definitely order from Drinks Direct again.

S Shields, 22 November 2013

Delivered to rural Aberdeenshire in less than 24 hours from time of ordering, excellent service !

M Knowles, 15 November 2013

Excellent service again. Ordered Monday afternoon, delivered Tuesday morning. Thank you and well done.

R Wood, 5 November 2013

Received parcel yesterday thank you will shop with you again super service *****

C Ross, 31 October 2013

Fast efficient service

D Hodges, 30 October 2013

Order was promply despatched, well packed & received in perfect condition. Great all round service, thanks.

R Warrell, 07 October 2013

Excelent service, has to be the fastest delivery ever. Very pleased.

J Young, 19 February 2013

I am astounded - my order arrived half and hour ago. I am very impressed - thank you for your service and remarkably speedy delivery!

B Dryden, 23 January 2013

I shall definitely use your excellent company again. My order was delivered within three working days, despite all the delays caused by the snow. Thank you.

J Carmichael, 22 January 2013

First time used. Have been looking for this wine for over a year. Fantastic quick delivery, great price, outstanding service. Would recommend to everyone

M Owen, 12 December 2012

Brilliant service. Ordered just before 5pm and delivered 9.30am the next day. Couldn't' ask for better service. Can you teach other companies.?!!

E Monahan, 12 December 2012

Can I say how very impressed I am with the service your company gave me, I am at the other side of the world in Australia and my wish was for my son to get his birthday gift on the day and you did just that! Many thanks and I will definitely use your services again.

A Roberts, 10 December 2012

Brilliant service. Thanks to all concerned.

L Barden, 06 December 2012

Fantastic service. Ordered in the evening, arrived next morning!

S Haygarth, 30 November 2012

I ordered the U'Luvka gift set which came quickly and excellently packaged. When opening I did notice that the gift box was slightly scuffed and marked, however I contacted drinks direct and a replacement was sent quickly with a good will gesture of a small bottle of U'Luvka Vodka. I am very pleased with the exceptional service I experienced and can't wait to give this to my boyfriend who I'm sure will love it!! I will be recommending drinks direct to my friends and family.

J Munro, 27 November 2012

Dear Sirs,
Arrived with our thanks,

J Murray, 26 October 2012

I just want to thank you for such a brilliant service. My order was placed yesterday morning and delivered this morning. You are a real credit to online shopping. Please pass on my thanks to all concerned

R Hewitt, 25 October 2012

Order received today 24/09/2012, fantastic service, thanks once again

B Cooper, 24 September 2012

Safely delivered. Brilliant service, thank you very much.

C Young, 19 September 2012

Just a line to say thank you or the prompt service regarding my order which was only placed with you yesterday.
Received this morning all present and correct !

H Wright, 15 August 2012

My order arrived today in under 24 hours,fantastic customer service,will def use you again.

R Douglas, 7 August 2012

I thought your service was brilliant. I had placed my order with you and within two days it was at my house. I will certainly place more orders with you and recommend you to other people.

G Haines, 2 August 2012

I ordered some wine on the 13th July. It arrived this morning.
Thank you so much for the prompt response. I will let my friends know what good service I have had.

H Bowring, 17 July 2012

excellent service! Order placed round 17.00 received next day before noon. Impressed.

J Roberts, 10 July 2012

Best for online deliveries.Super fast-super Security. Well done everyone concerned.Thank You

E Jones, 01 July 2012

Thank you for your excellent service.

B Fox, 22 June 2012

First time using this site, they have a huge selection of drinks.
Would definitely recommend and will be using you again when I get paid next.
very fast service.
Cheers guys!

A Turkaly, 22 June 2012

You deserve all the praise. My order of noon yesterday arrived at 9.00 this morning in perfect condition.

Why not put some more details in the delivery box too, especially for some of the more unusual drinks? And of course a small voucher would be nice. Many thanks

T Crowther, 22 June 2012

Fantastic service, with super fast delivery. Excellent all round!

V Barker, 21 June 2012

Just a note to say thank you,

First time I have used yourselves but will definitely be using you again.

Spot on fast service.


K Edwards, 20 June 2012

thanks for your excellent service. I will definitely be using you again.

P Hopkins, 19 June 2012

Great all round 5 star service from drinksdirect. Going to continue to buy my favourite Robert Mondavi wine from them.

C Swan, 18 June 2012

Thank you for your exceptionally fast service; my wine arrived this morning!

S Fraser, 08 June 2012

I am just penning you (hard to do in email) a quick missive to say that I am seriously impressed with your services.
I recently, as you will see from below, sent a bottle of whiskey to my friend in the UK.
I ordered it at night, my time and it arrived the next morning in the UK. So he had it when he got up in the morning.

Superb service.

I firmly believe in praise when I deal with a company and I've been let down severely over the last few weeks by various companies and so your excellent service has restored my belief in good business.
I especially liked the ability to track the delivery via your website.

As a business owner, myself, you really do have the full service and if, in my travels, I come across some British ex-pats in Australia (of whom, there are quite a few in my customer-base), I shall let them know about your website with high recommendation.

I shall certainly be dealing with you in the future when I need to send 'grog', as we call it, to the UK.

Thank you very much. Extremely professional service and a pleasure to do business with.

L Bayley, 05 June 2012

thanks guys, wine arrived right on time!

D Chagollan, 04 June 2012

Many thanks for a very prompt service. Ordered at 17.08 yesterday,arrived this afternoon at 12.50 again thank you

J Smith, 30 May 2012

Ordered yesterday and my bottle of champers arrived today - Excellent service, thanks guys :o)

C Luter, 30 May 2012

Thanks for delivery. Excellent service.

E Black, 30 May 2012

Thanks very much , arrived today, in less than 24 hours, can't get better service than that!

R Pointing, 29 May 2012

Hello, Today i recieved my order which i only placed a few days ago. I am delighted with your service. Thank you very much

E Anderson, 21 May 2012

Thank you for your recent outstanding service, despite the problems caused entirely by my bank / BS - much appreciated.

D Waldock, 17 May 2012

very pleased with price and next day delivery. good were delivered in 20 hours!

B Dudley, 17 May 2012

Have had several orders from you and I wanted to say how very impressed I am with your service and the speed of delivery. Many, many thanks.

D Brock, 16 May 2012

Just to says THANKS, order received, very quickly. Cheers.

F Richmond, 04 May 2012

Thanks for you prompt service goods have arrived.....

I will choose you again....

D James, 27 April 2012

Wine received yesterday.....thanks.

Excellent service.

D Benson, 26 April 2012

Thank you very much for your prompt & effecient service, just recieved my delivery, will definatley use your company again.

M Blowers, 13 April 2012

I am very impressed with the level of communication and feedback, the easiness of the transaction, and the speed of order processing.

G Hoey, 05 April 2012

Absolutely brilliant service. I had forgotten to organise my Easter weekend drinks - ordered at 16:00 on 4th April - delivered today on the 5th at 11.30. You've made my long weekend - thanks very much!

J Shorter, 05 April 2012

Excellent service. Ordered 4pm yesterday, delivered 10.30am this morning, despite heavy snow. Much appreciated.

D Thompson, 04 April 2012

Having just received my second order with you, I would like to say how pleased I am with both your pricing and your delivery to me. It's a pity that some other online firms don't take a leaf out of your book. I will not hesitate to recommend you & will certainly use you again.

M Farman, 29 February 2012

Wow fantastic service thanks very much, we will be back Thanks again

M Mullen, 16 February 2012

I have received the Item in perfect condition and I would like to commend you on not just the packaging but the incredible speed in which I received the it. I ordered on Monday and had it at my desk on Tuesday. This is outstanding service. Please forward this to your line managers as a job very well done.

Many Thanks again

P Igoe, 15 February 2012

The delivery has been received and is now resting in my wine-rack. Many thanks for your speedy service and excellent prices. I shall certainly recommend you to my neighbours and friends in my local wine appreciation society.

B Wiseman, 14 February 2012

Thank you, excellent service!

S Chawich, 09 February 2012

Wow! ordered yesterday at 4pm, order arrived at 1pm today. Thank you

A Marshall, 03 February 2012

Now that is what I call service - ordered at 16.20 on Monday delivered at 9.25 on Tuesday. Thanks you very much.

R Wood, 31 January 2012